Your moving journey to Australia
Your journey starts here
- You’ve received your Booking Confirmation from us – so you know you’re in our system.
- You’ll receive an invoice for your move with payment instructions.
- You’ll need to complete the required forms and supply the necessary documents.
- You’ll receive an additional invoice if you require insurance cover.
- Three days before packing/moving your Move Co-ordinator will check in to make sure you are all prepared and ready for the big day. Where possible, they will also give you an indication of the start time so you co-ordinate the rest of you life. They will also follow up any outstanding forms and payments.
- The day before packing/moving our operations department will call you to confirm the intended start time so there are no surprises.
- You’ll get to meet the awesome crew who will give you a run down on what to expect on your packing/removal day.
- Your packing and removal is completed, with your goods safely on their way to their destination.
- Our shipping department will give you a Pre-Shipment Advice confirming the name of the ship your goods will be travelling on together with the ETA to the destination port in Australia.
- Your goods will be loaded in a shipping container at our depot and delivered to the port of departure.
- Once the ship has departed New Zealand you will receive a Shipping Confirmation with any updates to the ship and the ETA to the port of arrival.
- Our Australian imports department will send you an Arrival Notification to introduce themselves and confirm the intended arrival of your shipment together with an update of the ETA of the ship to the port of arrival.
- You’ll be asked for any outstanding/required forms and documents so we can begin the processing of border clearances with the customs and quarantine services.
- Once the ship arrives we’ll collect the container holding your goods and transfer it to our depot for unloading.
- We’ll finalise customs clearance and inspection by the quarantine service.
- You’ll receive update notifications along the way.
- Once the customs and quarantine clearances are in place you’ll get a call from our operations department to confirm delivery of your goods.
- The truck will arrive and our amazing friendly crew will unload and place your items and boxes in the required rooms, making it easy for you to unpack.
- We’ll take of all the plastic packaging and take it away.
- There will be one final check, making sure you have all your belongings and then we’ll leave you to settle in.
- While you won’t hear from us again, we would love to hear from you! We have thousands of reviews on our website and would love to add yours to the mix. So, make sure you complete our customer review request and provide your feedback.
- And lastly, we hope you enjoy the destination in your moving journey! We would just like to say, thanks for choosing Conroys as your moving partner.
Planning and preparing for your move
Being organised and having a timeline to work alongside helps keep the stress to a minimum. You don’t want to be rushing at the end or forgetting the import things. Our Moving Planner breaks down the moving process into a four-week easy to follow guide – so you know exactly what you need to be doing and when.
The do's and don'ts for moving
Did you know there are certain things we can’t or won’t move, and processes you need to follow for some items we do. Our Moving Advice and short video series explains all you need to know on the Do’s and Don’ts of moving.
DIY packing tips
For those that have decided to do their own box packing. We’ve lost count of how many houses we’ve packed up and relocated over 50+ years, but we’ve definitely learnt a thing or two along the way. From what goes in what box, to tips on keeping your belongings safe and sound during transit, we’ve compiled all you need to know in easy-to-follow DIY Packing Tips and videos so you can pack like the professionals.
Australia border control
When moving to Australia it’s very important to mke yourself aware of the Australian border control regulations with the customs and quarantine services. And if you’re taking any type vehicle there’s a lot to know. Much like New Zealand they have very strict biosecurity requirements that you must be aware of.
Moving your money
We have partnered with Convera who provide International Money Transfer services.
Pet transport
We have partnered with Dogtainers who provide Pet Transport services for your fur babies.
Need packing boxes?
Our Box Shop has quality cardboard boxes in all shapes and sizes to safely transport your precious goods. You can either pick up from our nearest branch, or we can deliver to your door.
A library of moving blogs
The Conroy Blog is like a library designed just for you, filled with loads of helpful information with all your moving questions answered and plenty of hacks to make your move a smooth one.