We request removal reviews from all of our customers regarding the service they received from us.

Very efficient and kept me informed.

Sorry to say, I had a bad experience. My luggage has not reached yet.

Had the beat guys move our stuff. They were fast but careful. Chatty and friendly. Would definitely ask for those 2 guys if I had to move again.

The team seemed to work hard, but not smart. The young men needed tools that had apparently been taken from their van to put together my items. I am still without use of a double bed and desk. The bed should have been easily assembled, requiring only a spanner. The desk was more complicated, but without instructions they were unable to complete the assembly. Indeed they put it  together incorrectly and is unusable as currently assembled. I thought they should have worked better as a team. They caused no damage but seemed cavalier with my doorframes. Nowhere near the professional experience I received in England by the packing  team who were much more experienced and well led.  The NZ team seemed constantly irritated with the level of furniture protection they had to deal with. With decent managemet these young men could be a real asset to your company. I am not a habitual complainer, I tipped my UK packers but withheld the $100 I had in my wallet feeling disappointed. 

Fantastic communication, efficient in every way and took great care of our possessions. 

Great teams, both for packing, loading and delivery. Excellent comms and advice from Rachel. Everything was done exactly as promised – on time and only one minor breakage.