Removal reviews
We request removal reviews from all of our customers regarding the service they received from us.
Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.
As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.
4.4 from 17679 reviews
91%
Of clients surveyed said they would use Conroy Removals again
90%
Of clients surveyed said they would recommend Conroy Removals to others
- 2 June, 2025
Great professional team
Great professional team. Quick and efficient.
- Review for All, Moving Around NZ
- 2 June, 2025
3 Stars
Generally this was a good service, the rep was engaging and connected to the process. The charge was high for the relocation. The only issue was that on the day of the uplift from our house in Hawke's Bay the labour force of four staff as agreed to arrive with the truck, did not turn up for three hours, eventually arriving on site at 12 noon and promptly stopping for lunch.The poor truck driver who had been on site from 0900hrs as arranged did three hours of truck loading solo.This meant that my daughter and I pitched in to move our belongings around during the process and we were delayed in our own travel arrangements to return to Auckland. We eventually had to drive through the night arriving at 11pm at night rather than the planned 730pm. This was entirely due to the delay in the Conroy labour force. Quite dissapointing and very inconvenient. During the three hour delay I could not get an answer from any of my Conroy contact numbers, which was very stressful. I genuinely feel that our experience requires a proportionate refund to our bill as a gesture of good faith and customer relations. At this point, I would not currently recommend this service. The Hastings driver Steve and the Auckland crews were excellent.Kind regardsConroy Removals
- Review for All, Moving Around NZ
- 2 June, 2025
3 Stars
Generally this was a good service, the rep was engaging and connected to the process. The charge was high for the relocation. The only issue was that on the day of the uplift from our house in Hawke's Bay the labour force of four staff as agreed to arrive with the truck, did not turn up for three hours, eventually arriving on site at 12 noon and promptly stopping for lunch.The poor truck driver who had been on site from 0900hrs as arranged did three hours of truck loading solo.This meant that my daughter and I pitched in to move our belongings around during the process and we were delayed in our own travel arrangements to return to Auckland. We eventually had to drive through the night arriving at 11pm at night rather than the planned 730pm. This was entirely due to the delay in the Conroy labour force. Quite dissapointing and very inconvenient. During the three hour delay I could not get an answer from any of my Conroy contact numbers, which was very stressful. I genuinely feel that our experience requires a proportionate refund to our bill as a gesture of good faith and customer relations. At this point, I would not currently recommend this service. The Hastings driver Steve and the Auckland crews were excellent.Kind regardsConroy Removals
- 2 June, 2025
Thrilled with the service
After an initial misunderstanding we were thrilled with the service. Personnel were considerate, polite and very hardworking. They worked quickly and carefully and our goods were transported safely. A glass bowl was damaged but this was a minor accident. No worries.
- Review for All, Moving Around NZ
- 2 June, 2025
Very professional
The lads were fantasitic. Nothing was a problem. Easy to talk to and very professional.
- Review for All, Moving Locally
- 2 June, 2025
Excellent team
Excellent team. Very helpful, friendly and extremely careful. Thank you! Much appreciated! Excellent result.
- Review for All, Moving Around NZ
- 2 June, 2025
Friendly, fit and energetic team
Very friendly, fit and energetic team.
- Review for All, Moving Locally
- 2 June, 2025
Very professional
The lads were fantasitic. Nothing was a problem. Easy to talk to and very professional.
- 2 June, 2025
Friendly, fit and energetic team
Very friendly, fit and energetic team.
- 2 June, 2025
Thrilled with the service
After an initial misunderstanding we were thrilled with the service. Personnel were considerate, polite and very hardworking. They worked quickly and carefully and our goods were transported safely. A glass bowl was damaged but this was a minor accident. No worries.
- 2 June, 2025
Excellent team
Excellent team. Very helpful, friendly and extremely careful. Thank you! Much appreciated! Excellent result.
- 2 June, 2025
Very happy with your service
Both the Napier and Auckland teams were absolutely amazing. Took good care of my furniture. Great guys. I'm very happy with your service.
- Review for All, Moving Around NZ