Removal reviews

We request removal reviews from all of our customers regarding the service they received from us.

Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.

As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.

4.4 from 17679 reviews

91%

Of clients surveyed said they would use Conroy Removals again

90%

Of clients surveyed said they would recommend Conroy Removals to others

Great professional team

Great professional team. Quick and efficient.

Would use our services again
Would recommend our services to others

3 Stars

Generally this was a good service, the rep was engaging and connected to the process. The charge was high for the relocation. The only issue was that on the day of the uplift from our house in Hawke's Bay the labour force of four staff as agreed to arrive with the truck, did not turn up for three hours, eventually arriving on site at 12 noon and promptly stopping for lunch.The poor truck driver who had been on site from 0900hrs as arranged did three hours of truck loading solo.This meant that my daughter and I pitched in to move our belongings around during the process and we were delayed in our own travel arrangements to return to Auckland. We eventually had to drive through the night arriving at 11pm at night rather than the planned 730pm. This was entirely due to the delay in the Conroy labour force. Quite dissapointing and very inconvenient. During the three hour delay I could not get an answer from any of my Conroy contact numbers, which was very stressful. I genuinely feel that our experience requires a proportionate refund to our bill as a gesture of good faith and customer relations. At this point, I would not currently recommend this service. The Hastings driver Steve and the Auckland crews were excellent.Kind regardsConroy Removals

Would use our services again

3 Stars

Generally this was a good service, the rep was engaging and connected to the process. The charge was high for the relocation. The only issue was that on the day of the uplift from our house in Hawke's Bay the labour force of four staff as agreed to arrive with the truck, did not turn up for three hours, eventually arriving on site at 12 noon and promptly stopping for lunch.The poor truck driver who had been on site from 0900hrs as arranged did three hours of truck loading solo.This meant that my daughter and I pitched in to move our belongings around during the process and we were delayed in our own travel arrangements to return to Auckland. We eventually had to drive through the night arriving at 11pm at night rather than the planned 730pm. This was entirely due to the delay in the Conroy labour force. Quite dissapointing and very inconvenient. During the three hour delay I could not get an answer from any of my Conroy contact numbers, which was very stressful. I genuinely feel that our experience requires a proportionate refund to our bill as a gesture of good faith and customer relations. At this point, I would not currently recommend this service. The Hastings driver Steve and the Auckland crews were excellent.Kind regardsConroy Removals

Would use our services again

Thrilled with the service

After an initial misunderstanding we were thrilled with the service. Personnel were considerate, polite and very hardworking. They worked quickly and carefully and our goods were transported safely. A glass bowl was damaged but this was a minor accident. No worries.

Would use our services again
Would recommend our services to others

Very professional

The lads were fantasitic. Nothing was a problem. Easy to talk to and very professional.

Would use our services again
Would recommend our services to others

Excellent team

Excellent team. Very helpful, friendly and extremely careful. Thank you! Much appreciated! Excellent result.

Would use our services again
Would recommend our services to others

Friendly, fit and energetic team

Very friendly, fit and energetic team.

Would use our services again
Would recommend our services to others

Very professional

The lads were fantasitic. Nothing was a problem. Easy to talk to and very professional.

Would use our services again
Would recommend our services to others

Friendly, fit and energetic team

Very friendly, fit and energetic team.

Would use our services again
Would recommend our services to others

Thrilled with the service

After an initial misunderstanding we were thrilled with the service. Personnel were considerate, polite and very hardworking. They worked quickly and carefully and our goods were transported safely. A glass bowl was damaged but this was a minor accident. No worries.

Would use our services again
Would recommend our services to others

Excellent team

Excellent team. Very helpful, friendly and extremely careful. Thank you! Much appreciated! Excellent result.

Would use our services again
Would recommend our services to others

Very happy with your service

Both the Napier and Auckland teams were absolutely amazing. Took good care of my furniture. Great guys. I'm very happy with your service.

Would use our services again
Would recommend our services to others