Removal reviews

We request removal reviews from all of our customers regarding the service they received from us.

Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.

As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.

4.4 from 17679 reviews

91%

Of clients surveyed said they would use Conroy Removals again

90%

Of clients surveyed said they would recommend Conroy Removals to others

4 Star Review

Overall I'm happy with the whole process.I do however think depending on how the property is  positioned (flat/steep slope etc) should determine how many people are brought into move a household. Although we only had a 3 bedroom house, it had a lot of stairs and a steep driveway and a Lot of heavy furniture. The 3 moving guys were exhausted. 

Would use our services again
Would recommend our services to others

Great staff

Great staff. Very helpful.We thought we would be picked up Monday morning,  but no truck until 3pm. Comms could have been better. 

Would use our services again
Would recommend our services to others

From start to finish I was well looked after

I was very impressed with the friendly, professional team who took care of my move. From start to finish I was well looked after. The cost was very reasonable too. Highly recommended. Special thanks to the admin team.

Would use our services again
Would recommend our services to others

Helpful, friendly team willing to go the extra mile

Great, helpful, friendly team willing to go the extra mile. Pleasure to do business with the team. Thank you.

Would use our services again
Would recommend our services to others

2 star review

Furniture was not assembled as it was apparently too dificult for the employees, or they were just not motivated enough. During the packing, they forgot to put moisture absorber in the boxes and hence a lot of move goods were molded.

Good attitude and got the job done professionally

Lester was awesome. Did a great job coordinating the load in pouring rain. Good attitude and got the job done professionally. Off-loading was quick and efficient even with some challenges around the driveway. 

Would use our services again
Would recommend our services to others

Conroy’s was great to move with

Conroy's was great to move with. Everyone was friendly and helpful. On moving day everything went well but it was frustrating that we were left with two items that wouldn't fit on the truck. With the stress of moving, we then had the added stress of having to organise a trailer to get these items to our new house. We have never had this issue before and moved twice before with a moving company. 

Would use our services again
Would recommend our services to others

2 star review

Furniture was not assembled as it was apparently too dificult for the employees, or they were just not motivated enough. During the packing, they forgot to put moisture absorber in the boxes and hence a lot of move goods were molded.

Good attitude and got the job done professionally

Lester was awesome. Did a great job coordinating the load in pouring rain. Good attitude and got the job done professionally. Off-loading was quick and efficient even with some challenges around the driveway. 

Would use our services again
Would recommend our services to others

Conroy’s was great to move with

Conroy's was great to move with. Everyone was friendly and helpful. On moving day everything went well but it was frustrating that we were left with two items that wouldn't fit on the truck. With the stress of moving, we then had the added stress of having to organise a trailer to get these items to our new house. We have never had this issue before and moved twice before with a moving company. 

Would use our services again
Would recommend our services to others

Ben and Paul did a brilliant job and went above and beyond!

Ben and Paul did a brilliant job and went above and beyond! Great guys and very professional. Couldn't recommend highly enough!

Would use our services again
Would recommend our services to others

Prompt service, helpful guys, nothing was a problem!

Prompt service, helpful guys, nothing was a problem and they worked very hard getting everything done efficiently and with a smile. Our settlement was delayed for a couple of hours and they had the experience to understand these things were normal and did not add to our stress at any stage by getting impatient with us. Highly recommend Conroys.

Would use our services again
Would recommend our services to others