Removal reviews

We request removal reviews from all of our customers regarding the service they received from us.

Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.

As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.

4.4 from 17679 reviews

91%

Of clients surveyed said they would use Conroy Removals again

90%

Of clients surveyed said they would recommend Conroy Removals to others

Thanks for Making Our Move Easy

We really enjoyed working with your company. You arrived at the stated times, were super polite and handled the furniture and goods kindly. Thanks for making our move easy.

Would use our services again
Would recommend our services to others

The move went extremely well and was made so much easier because of the two guys Solomon and Vai. They were so kind, caring and fun! Please give them a big shout out at your next meeting.

Would use our services again
Would recommend our services to others

Very Responsive

Very responsive and delivered at the specified date/time without issues.

Would use our services again
Would recommend our services to others

Very Responsive

Very responsive and delivered at the specified date/time without issues.

Would use our services again
Would recommend our services to others

I Would Use Conroy’s Again

The pick up of my items was fine. It took less than an hour and the movers arrived on time, which is great.One thing that you could do to improve is communication. I mentioned that I would like my stuff to arrive on the 29th of September, however I had not received any sort of communication on any delays. I understand that this would take 7-14 days for this to arrive, but if I had requested a date for my things to arrive and if there are any delays, I would have expected a phone call or email regarding of the delay, which I would have been happy with. I did call up a couple of times to get updates though, and the staff were professional and friendly. One other thing was when my items arrived in Christchurch and started unpacking. There were a few scuff marks on some of the items – e.g. one of the TV's, the mattress base, one of the screws had fallen off the desk, and the record player had its hinge broken (which that particular item was packed in a box by the movers). It wasn't broken completely, but a little more care needed would be required when it came to moving things. No major damage occured, but just a little disappointing that there was some slight damage to my items.Yes I would use Conroy's again if I was moving inter-island or overseas in the future.

Would use our services again
Would recommend our services to others

I Would Use Conroy’s Again

The pick up of my items was fine. It took less than an hour and the movers arrived on time, which is great.One thing that you could do to improve is communication. I mentioned that I would like my stuff to arrive on the 29th of September, however I had not received any sort of communication on any delays. I understand that this would take 7-14 days for this to arrive, but if I had requested a date for my things to arrive and if there are any delays, I would have expected a phone call or email regarding of the delay, which I would have been happy with. I did call up a couple of times to get updates though, and the staff were professional and friendly. One other thing was when my items arrived in Christchurch and started unpacking. There were a few scuff marks on some of the items – e.g. one of the TV's, the mattress base, one of the screws had fallen off the desk, and the record player had its hinge broken (which that particular item was packed in a box by the movers). It wasn't broken completely, but a little more care needed would be required when it came to moving things. No major damage occured, but just a little disappointing that there was some slight damage to my items.Yes I would use Conroy's again if I was moving inter-island or overseas in the future.

Would use our services again
Would recommend our services to others

Fantastic!

Fantastic effort by all the teams.No breakages and great packing. The moving team were cheerful and helpful and we really appreciated them putting up the beds for us.We will recommend Conroy's to our friends.

Would use our services again
Would recommend our services to others

Fantastic!

Fantastic effort by all the teams.No breakages and great packing. The moving team were cheerful and helpful and we really appreciated them putting up the beds for us.We will recommend Conroy's to our friends.

Would use our services again
Would recommend our services to others

Thank You!

Thank you very much for your service. We really appreciate all the boxes and packing paper being collected afterwards.

Would use our services again
Would recommend our services to others

Thank You!

Thank you very much for your service. We really appreciate all the boxes and packing paper being collected afterwards.

Would use our services again
Would recommend our services to others

“communication excellent”

Very good service, communication excellent. 

Would use our services again
Would recommend our services to others

1 Star move

On my move from New Zealand to Australia, I dealt with Laura-Jayne Braithwaite.  I was advised by her that I would be contacted the day before pick up, which was 24 October.  As this was Labour Day, I guess thats why I didn't hear from her.  On the morning of the 25th, when my goods were supposed to be picked up, I didn't hear from anyone.  I sent Laura-Jayne an email asking what was happening and didn't get a response.  I then sent her the following email (still no response), which I think covers all that happened. "No reply from you today to my email, so I phoned the number on your site. Eventually got onto despatch in Auckland (I think). He said the guys were in Rotorua and would be here around 4pm. A Hiace van arrived thinking they were picking up empty boxes!  They loaded my stuff into the van, then phoned their Tauranga boss, as they had no paperwork to give me. He asked them to get my email address and he would do an inventory tomorrow and send it to me. My stress levels are fairly high with this move anyway, and I expected a more professional service from you. I am certainly not impressed.  I can't fault the guys who picked up. They were very pleasant and courteous. I hope all my gear arrives in Australia."Thankfully my goods did arrive in Australia, and I can't fault the communication or the service this end.