Removal reviews
We request removal reviews from all of our customers regarding the service they received from us.
Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.
As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.
4.4 from 17679 reviews
91%
Of clients surveyed said they would use Conroy Removals again
90%
Of clients surveyed said they would recommend Conroy Removals to others
- 16 December, 2024
Excellent
Excellent. Overall on the day of collection, communication on when pick up would actually happen would be great.
- 16 December, 2024
I’m really pleased with the service received
I didn't receive a call to confirm the delivery time and had to follow up myself. However, once I made contact, the communication was good. All the staff I've dealt with during our two moves over the last couple of months have been great. I'm really pleased with the service received.
- Review for All, Moving Locally
- 16 December, 2024
I’m really pleased with the service received
I didn't receive a call to confirm the delivery time and had to follow up myself. However, once I made contact, the communication was good. All the staff I've dealt with during our two moves over the last couple of months have been great. I'm really pleased with the service received.
- 16 December, 2024
Professional, courteous, and very friendly – a total joy to work with
The moving crew was excellent. They were professional, courteous, and very friendly – a total joy to work with.My only complaint is how late the truck came – it was almost 2 hours. There were no communication about the delay and I called twice to check the status.Lastly, the response time for fixing the damaged letterbox has been very very slow. Our neighbour has complained again and want us to fix it asap. I understand damaging it backing the truck out was an accident – but I wish we can have a quicker resolution – especially now we are only a week or so from Xmas.
- Review for All, Overseas to NZ
- 15 December, 2024
Everything went perfectly
Great move. Everything went perfectly. Staff were great and friendly as usual. Well done Conroys.
- Review for All, Moving Locally
- 15 December, 2024
3 stars
I possibly won't be so effusive while dealing with Conroy Removals is a pleasure sadly the condition of much of my furniture upon delivery is extremely disappointing. Obviously the handling of many precious items behind the scenes is lacking in the high level of quality I'd expect.
- Review for All, Moving Locally
- 15 December, 2024
Everything went perfectly
Great move. Everything went perfectly. Staff were great and friendly as usual. Well done Conroys.
- 15 December, 2024
3 stars
I possibly won't be so effusive while dealing with Conroy Removals is a pleasure sadly the condition of much of my furniture upon delivery is extremely disappointing. Obviously the handling of many precious items behind the scenes is lacking in the high level of quality I'd expect.
- 15 December, 2024
3 stars
The truck provided was too small and I had to hire a separate van at the last minute to move the overflow which held up the entire move and did become a logistical nightmare. I can't fault the crew that moved me though, they were outstanding. I had ordered my truck weeks ago so definitely wasn't a last minute thing. I'd also like to commend the driver of the Conroys truck that moved in the purchasers of my property I sold. When he turned up to move them in, he made no hesitation in helping us move out, he was amazing! We worked it all out in the end but just a reccommendation re size of the truck, it's aboslutely imperative it's the right size.
- Review for All, Moving Locally
- 15 December, 2024
3 stars
The truck provided was too small and I had to hire a separate van at the last minute to move the overflow which held up the entire move and did become a logistical nightmare. I can't fault the crew that moved me though, they were outstanding. I had ordered my truck weeks ago so definitely wasn't a last minute thing. I'd also like to commend the driver of the Conroys truck that moved in the purchasers of my property I sold. When he turned up to move them in, he made no hesitation in helping us move out, he was amazing! We worked it all out in the end but just a reccommendation re size of the truck, it's aboslutely imperative it's the right size.
- 15 December, 2024
Easy to deal with, efficient, polite, on time and reasonably priced
We couldn't fault Conroys except for the unloading of our goods.They were easy to deal with, efficient, polite, on time and reasonably priced.They needed to take more care moving our furniture as they bumped a lot of walls even though we asked them to be more careful.
- Review for All, Moving Locally
- 15 December, 2024
This is definitely the best company we have used!
We cannot recommend Conroys highly enough! They responded quickly to quotes and queries and offered an extremely competitive rate. They ensured our move from the North Island to the South Island was managed efficiently to coincide with completion. Our furniture was carefully wrapped and packed and then unloaded quickly according to instructions. The team were really helpful and respectful of our possessions and property. This is definitely the best company we have used!
- Review for All, Moving Around NZ