Removal reviews
We request removal reviews from all of our customers regarding the service they received from us.
Good, bad or indifferent, we put them all up here for you to see. We value all feedback and use it to identify ways to improve our service delivery.
As far as we are aware, no other removals company allows their customers to post unbiased reviews on their website. We aim to get it right 100% of the time, but know that perfection isn’t possible, so we value your honest feedback.
4.4 from 17679 reviews
91%
Of clients surveyed said they would use Conroy Removals again
90%
Of clients surveyed said they would recommend Conroy Removals to others
- 4 February, 2025
5 stars!
Excellent service.
- 4 February, 2025
2 stars
Sadly, some items were broken due to lack of care when packing (items placed on top of hierloom furniture), and other items arrived in very poor condition, such as the fridge and freezer that had been stored closed so arrived full of mould. Other items are missing. We understood items would documented but many were not recorded and some of those that were are not legible.
- 4 February, 2025
5 stars!
Excellent service.
- Review for All, Overseas to NZ
- 4 February, 2025
2 stars
Sadly, some items were broken due to lack of care when packing (items placed on top of hierloom furniture), and other items arrived in very poor condition, such as the fridge and freezer that had been stored closed so arrived full of mould. Other items are missing. We understood items would documented but many were not recorded and some of those that were are not legible.
- Review for All, Moving Around NZ
- 4 February, 2025
5 stars!
It will be better if the delivery notice can be made one day before. I received it 2 hours in advance.
- 4 February, 2025
Very nice and friendly
The guys were very nice and friendly and arrived early. The only feedback I would give is that the sack barrows had no padding. Furniture was scraping against the bare metal. The sack barrow needs to be carpeted or padded. My bed was badly scratched and the TV cabinet has had the enamel scraped off one side from being hoisted onto the bare metal of the sack barrow frame. I can't be bothered doing the paper work to put in a claim. I just wanted you to know that the blankets need to go on top of the furniture items BEFORE they are put onto the sack barrow, not just once inside the truck. Many thanks.
- 4 February, 2025
Very nice and friendly
The guys were very nice and friendly and arrived early. The only feedback I would give is that the sack barrows had no padding. Furniture was scraping against the bare metal. The sack barrow needs to be carpeted or padded. My bed was badly scratched and the TV cabinet has had the enamel scraped off one side from being hoisted onto the bare metal of the sack barrow frame. I can't be bothered doing the paper work to put in a claim. I just wanted you to know that the blankets need to go on top of the furniture items BEFORE they are put onto the sack barrow, not just once inside the truck. Many thanks.
- Review for All, Moving Locally
- 4 February, 2025
5 stars!
It will be better if the delivery notice can be made one day before. I received it 2 hours in advance.
- Review for All, Overseas to NZ
- 3 February, 2025
Organised and professional.
I used Conroy Removals for relocation of my house goods from Australia to NZ. International relocation is quite a daunting task, however the team at Conroy Removals made every step of the way organised and professional. The removalists packed all of my items very carefully and securely into boxes, they were all undamaged upon delivery. I was also happy to see items packed in boxes with paper (not plastic) making it easy to unpack (and recycle/reuse the paper). I would definitely use Conroy again and recomend them to friends and family who need a reliable removal service.
- Review for All, Overseas to NZ
- 3 February, 2025
Would definitely recommend
Great team! Got there on time, got everything thing moved really fast! Would definitely recommend and use again! The price was good too! Thanks heaps team!
- Review for All, Moving Locally
- 3 February, 2025
Great service
Everything went smoothly. We had to wait a while before we could access the property but the guys were understanding and went with the flow. Great service.
- Review for All, Moving Locally
- 3 February, 2025
On time and efficient
Team was on time and efficient which was appreciated. Only two items were damaged, a light bulb and socket and picture frame however the art inside survived. Not enough to launch a insurance but could be more secure packing.